Receptionist (M/F)
Full time @Clinique Ferriere de Bon Secours posted 1 day ago in Healthcare Shortlist Email JobJob Detail
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Experience 2 Years
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Qualifications Certificate
Job Description
We are looking for a dedicated Receptionist to join our team. We value candidates who
demonstrate empathy, patience, and a strong sense of professionalism. If you are
passionate about making a meaningful impact on patient care, this opportunity is for you.
Key Responsibilities:
Customer Service & Communication:
ï‚· Provide excellent customer service to patients and visitors, addressing inquiries or
concerns professionally.
ï‚· Answer phone calls, emails, inquiries related to appointments and other clinic
services.
ï‚· Manage patient flow, ensuring minimal wait times and a positive patient experience.
Admission Duties:
ï‚· Collect and verify patient information, including personal details, insurance, and
medical history.
ï‚· Ensure patients complete necessary forms (e.g., consent forms, insurance
verification forms) before receiving services.
 Enter patient data into the clinic’s database maintaining accuracy and
confidentiality.
ï‚· Coordinate with medical staA to ensure patients are properly prepared for their
appointments or procedures.
ï‚· Assist with the creation and maintenance of patient files and records.
Candidates will work on rotating shifts on a scheduled basis, including weekends, and
public holidays.
Ability to work under pressure and in a customer-focused environment.
Flexibility and reliability are key to success in this role.
Qualifications:
ï‚· Education: Higher School Certificate or equivalent.
ï‚· Experience:
o At least 1-2 years of experience in a receptionist or administrative role in a
medical or healthcare setting is preferred.
ï‚· Skills:
o Candidates must be highly fluent in French, possess strong communication
skills, and have a good command of English.
o Proficiency in basic computer skills.
o Strong organizational and multitasking skills.
o Excellent written and verbal communication skills.
Requirements
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